Consumer Satisfaction and Complaint Behavior in High Involvement Products (With Special Reference to Laptop)

Files

cover page.pdf (56.25 KB)
chapter page.pdf (1.58 MB)

Date

2012

Authors

Journal Title

Journal ISSN

Volume Title

Publisher

Department of Management

Abstract

Not available

Description

Keywords

Consumer Behaviour, Complaint Management

Citation

URI

https://hdl.handle.net/20.500.14540/22290

Collections

Marketing