Consumer Satisfaction and Complaint Behavior in High Involvement Products

Files

cover(3).pdf (25.65 KB)
chapter(1).pdf (343.09 KB)

Date

2006

Authors

Journal Title

Journal ISSN

Volume Title

Publisher

Department of Management

Abstract

Not available

Description

Keywords

Consumer satisfaction, Complaint behavior, High involvement products

Citation

URI

https://hdl.handle.net/20.500.14540/8937

Collections

Marketing