DSpace Collection:https://elibrary.tucl.edu.np/handle/123456789/222024-03-18T14:23:13Z2024-03-18T14:23:13ZEffectiveness of service delivery at local level with reference to Kirtipur MunicipalityParajuli, Ajay Krishnahttps://elibrary.tucl.edu.np/handle/123456789/220272024-03-05T21:19:15Z2023-01-01T00:00:00ZTitle: Effectiveness of service delivery at local level with reference to Kirtipur Municipality
Authors: Parajuli, Ajay Krishna
Abstract: It is clear that globalization has brought significant changes to government
mechanisms. The role of government has become more complex and diversified
today. Governmental plans and policies are the instruments of the service delivery.
The public service achieves this function by converting government plans and policies
into action. Local-level offices are the subunits of the central government and help
with the plans and programs developed and initiated by the central government. Thus,
there is a need to analyse the various ways of delivering services and the determinants
of effective service delivery at the local level.
This study, entitled “Effectiveness of Service Delivery at the Local Level, with
Reference to Kirtipur Municipality", examines the determinants of effective service
delivery. The study analysed the service delivery system, various determinants of
effective service delivery and the different service delivery models.
The study used both qualitative and quantitative methods for its research
methodology. The main achievement of the study is to explore new knowledge and
ideas regarding service delivery in the context of federalism from present
perspectives. The effectiveness of the service delivery at the local level was measured
by using the different components such as accessibility, adequacy, responsiveness,
competencies, reliability, awareness, communication and attitudes, and the findings
revealed that people’s participation, public information, proper communication
between service receivers and service providers, knowledge of service providers on
ICT and attitudes and behavior of service providers of the local bodies make
significant change in service delivery. This result shows the effectiveness of service
delivery at the local level.2023-01-01T00:00:00ZThe role of social security benefits to motivate the Nepalese civil servantsPaudel, Dilip Rajhttps://elibrary.tucl.edu.np/handle/123456789/208042023-12-04T21:18:03Z2013-01-01T00:00:00ZTitle: The role of social security benefits to motivate the Nepalese civil servants
Authors: Paudel, Dilip Raj
Abstract: Civil service is the permanent implementation arm of the government and one of the most
important pillars of governance machinery which is conducted on the basis of legal rational
authority by the officials selected on the basis of merit system. The quality of
public
service delivery relies,
to the greater extent, upon
the competency, efficiency and
capability
of civil service for which civil servants
with high motivation and morale are
the
cornerstone. Therefore, several provisions-monetary
and non-monetary- contribute in
the
maintaining and enhancing the motivation of civil servants are adopted in various
laws
and bylaws.
One of such provisions is the Social Security Benefits (SSB) and the availability of SSB to
the civil servants. They have been widely accepted as the major factor of motivation. The
evolution of SSB is the result of the emergence of welfare state. It is said that Nepalese
civil servants are lacking the high motivation. In this context it is worth studying to see
the degree of the relationship between the SSB and level of motivation of civil servant at
present. Though various facilities in terms of SSB have been insured by Civil Service Act
and other rules, however, only four aspects namely sickness benefits, maternity benefits,
provident fund benefits, pension benefits have been considered for this study.
This study shows that the provisions and availability of SSB plays positive role in order
to motivate civil servants, ensure social justice and protect fundamental rights resulting
in the better result. SSB is important for civil servants during and after their service
periods for better standard of life and to ensure commitment towards their job. But in our
context, the present provisions are not sufficient to do so thereby indicating the need of
further enhancement of such provisions in terms of quality and quantity. Nevertheless,
different benefit’s role to motivate civil servants is not the same. They have varying
degree of impact.
This study has not only been successful in highlighting the effectiveness of overall civil
service organizations and quality public service delivery but also has unlock new areas
for further investigation on the importance of SSB to motivate the civil servants.2013-01-01T00:00:00ZStudy of institutional development of department of money laundering investigation(DMLI) to implement antimoney laundering (AML)/countering finance on terrorism (CFT) initiativesAdhikari, Pitambarhttps://elibrary.tucl.edu.np/handle/123456789/203802023-10-11T21:19:30Z2017-01-01T00:00:00ZTitle: Study of institutional development of department of money laundering investigation(DMLI) to implement antimoney laundering (AML)/countering finance on terrorism (CFT) initiatives
Authors: Adhikari, Pitambar
Abstract: Not available2017-01-01T00:00:00ZThe status of press freedom policy after comprehensive peace accord 2006 in NepalRajbhandari, Meerahttps://elibrary.tucl.edu.np/handle/123456789/201502023-10-04T21:18:06Z2016-01-01T00:00:00ZTitle: The status of press freedom policy after comprehensive peace accord 2006 in Nepal
Authors: Rajbhandari, Meera
Abstract: Press is the fourth Estate of the nation. In Nepalese political history the press has played
a vital role to facilitate the peace building process through the news to views. In
whatever situation, the critical stage of under direct rule of king, in critical situation of
cease fire or post conflict era, the press has devoted to address and advocate to both
armed group - the Maoist and government to be rational and serious on peace process.
In spite of facilitating role of press, to assure peace process, the government and the
political parties including Maoists, could not respect and guaranteed the press freedom.
Mostly the political parties have been failed to be dedicated and responsible for
Comprehensive peace accord 2006 and protecting amendment of free press. Due to those
cause, it have been created the hazardous challenges for the government and press to
sustain the conclusion of peace process.2016-01-01T00:00:00Z