HOME SEWA : AT-DOOR SERVICE DELIVERY SYSTEM WITH RANK BASED MATCH MAKING

Abstract

With the progress in technology and IT, lives have been easier. Regardless of the advancements, in the present context in Nepal, although tasks and services have been somehow available for us all, different problems have arisen like delay in services, various scams, untrustworthy service providers and much more. Home Sewa is an application to provide users an access to at-door service delivery from the expert professionals. This application is designed to serve as a platform to connect customers and provide them quality service from the professionals. On the demand of a service from a user, the matchmaking system matches the user with the appropriate service provider using Elo ranking algorithm that incorporates important parameters associated with the delivery of services by service provider such as location, elo-rating and time availability. Home Sewa uses collaborative filtering model that gives personalized recommendations based upon the usage behaviour of similar users. This platform aims to provide a convenient and seamless experience for the customers seeking expert services.