Employee's Ethical behavior of local Government of Suryabinayak Municipality, Bhaktapur

Abstract

In the contemporary world, ethics has been a major subject of political and economic domain. There has been a lot of discussion about the negative repercussions of unethical behavior by executives and employees and collapse of multinational businesses and public enterprises. Therefore, the main purpose of the study is to assess the ethical behavior of employees on local government of Suryabinayak Municipality, Bhaktapur to make recommendations for ways to enhance service delivery in local level government. On ontological perspective, this research was based on objectivist and subjectivist philosophical paradigm followed by positivist and interpretive mode of epistemological reasoning. It is the deductive research and its research methodology comprises descriptive research design. The primary source of data were collected through questionnaire and semi-structured interview. Purposive or judgmental sampling was applied in this research. The quantitative data has been presented in table including frequency and percentage. The qualitative data was analyzed thematically in descriptive way. The study reveals that employees’ ethical practices in local government in Suryabinayak Municipality are satisfactory. Level of awareness on good governance practices in the local level is high. The value of ethics in employee for doing work is found to be fair. Levels of courtesy, informed accessibility and transparency are satisfactory. Majority of the employees were aware about the code of ethics of organization and while implementing them. The available codes of conduct are found to be sufficient while addressing the unethical practices of service delivery in local governance. The qualitative and quantitative result depicted that there were major challenges which hinder good governance practices in local level viz. corruption, bureaucracy, political interference, delays, incompetence, and nepotism, lack of funds, poor management and lack of technology. It is concluded that corruption is chronic problems of local governance practices in local level. So, public service institutions should give due attention to such issues. The research concludes that effectiveness, fairness, competition and transparency in government service delivery processes can be best achieved by strong ethical conduct of public servant officials.