A Study of English Used in Telephoning

Abstract

The present study entitled "A Study of English Used in Telephoning" is an attempt to describe the characteristic features of English used in telephoning in terms of language functions and structures. The study is based on the both primary and secondary sources of data. The primary sources of data were the telephone conversations between English related people and institute including me. The telephone conversations recorded on the cell phones and land line were the main concern of this study. The secondary sources of data were the books, journals, internet sources and magazines. I applied simple random sampling purposively which is mostly used in the non-probability sampling design. For this, I recorded 40 telephone conversations of both exchanges from cell phones and landlines. The main finding of this study is that Simple sentences hold the most frequency with socializing functions, greeting. It also hold equal frequency with expressing the degree of certainty and thanking. The least frequency of simple sentences came with the communicative functions like congratulating and requesting in recorded telephone conversations. The study incorporates four main chapters and other sub chapters. The first chapter deals with the general background of the study, review of the related literature, objectives and significance of the study. The second chapter consists of the methodology, data gathering procedure and limitations of the study. Similarly, the third chapter includes analysis and interpretation of data. In the same way, the fourth chapter presents findings and recommendations based on the analysis and interpretation of the collected data. The final part of the study consists of references and appendices.