Browsing by Author "Chaudhary, Amit Kumar"
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Item Attitude of users Towards the reference service of Nepal National Library ; A Survey(2015) Chaudhary, Amit Kumar; Yajya Raj BhattThe thesis entitled 'Attitude of Users towards the Reference Service of Nepal National Library: A Survey' focuses on the services provided by the library. The problem identified for the study was whether the library services provided by the library were at par with the users’ expectations. Usefulness of collection, number of library users, budgetary pattern and collection management are some other issues covered during the study. The objective of the study is to find out the facilities and the services provided by the library in the light of user’s expectations. The significance of the study is the importance of Nepal National Library and its services. Available literatures were reviewed along with the brochures, souvenirs, the newsletters, annual reports, web-sites, government policies and articles published. Direct observation, interviews and the questionnaires were the methods applied for the study and data collection. The problem identified for the study was whether the library services provided by the library were at par with the users’ expectations. Usefulness of collection, number of library users, budgetary pattern and collection management are some other issues covered during the study. In this context, the objective of the study is to find out, the facilities and the services provided by the library in the light of user’s expectations so that one can learn from the better part of the other. The significance of the study lies on the fact that the library (NNL) is importance by the government and studied in the light of the services. So the findings may be helpful for the library to know about their shortcomings and to get suggestions for the improvement. The researcher hopes that this study also makes a base for the further research. Regarding modernization activities, the library has been automated. The bibliographic information of the English language documents are available in WINISIS software which all the digital databases are transferred to the KOHA, a Library Automation Software. The other services provided to the public is general. But in case of the physical facilities to the users the library found to be in better condition. The library is recommended to review the policies and provide circulation service to the users and extend the library opening hours if possible. The recommends government to initiate necessary steps for the statutory provision of making the NNL a national depository. It is recommended to increase the budget for the addition of more reading materials, facilities and services in the library. The study recommends necessity for a separate building for the NNL in some better location.Item Services of namaste prepaid mobile phone to the consumers [a case study of Nepal Telecom within Biratnagar Municipality](2013) Chaudhary, Amit Kumar; Shankar Prasad DahalNot available