Browsing by Subject "Customer Relationship Management"
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Item Customer Relationship Management and Customer Satisfaction in E-business Organizations in Nepal(2022-08) GURUNG, DOLMA TSERINGE-commerce has been more popular in Nepal in recent years to a greater extent. People are switching from traditional business to digital business, which is the major cause of this. Ecommerce is flexible, safe, and time-saving. This is because websites enable us to choose goods and services from anywhere. We can also use online banking or one of the many e-wallets to make the payment. We cannot image doing business online without keeping up with adequate e-CRM due to its significant influence on e-business or e-commerce.