Please use this identifier to cite or link to this item:
https://elibrary.tucl.edu.np/handle/123456789/18801
Title: | CHATBOT FOR PULCHOWK CAMPUS |
Authors: | BASNET, BEENAY JAYSWAL, DILIP KR. SARAOGI, DIMPLE PAUDEL, EROSHA |
Keywords: | CHATBOT;artificial intelligence |
Issue Date: | Apr-2023 |
Publisher: | I.O.E. Pulchowk Campus |
Institute Name: | Institute of Engineering |
Level: | Bachelor |
Abstract: | Our project focuses on creating a chatbot for students to use to easily get answers to their questions from the college website. A chatbot is a program that can engage in real conversations with textual methods. Using artificial intelligence (AI), chatbots can simulate human conversations. There are two categories of chatbots. One category is command-based chatbots, where the chatbots are based on a database of responses and heuristics. The user must be very specific when asking the questions so that the bot can answer. Therefore, these bots can answer a limited set of questions and cannot perform functions outside of code. The other category is based on AI-based chatbots or automatic apprenticeship algorithms, these robots can answer ambiguous questions, which means that the user does not have the right pose questions. Therefore, these bots create responses to user queries using natural language processing (NLP). |
Description: | Task automation has grown rapidly due to an increase in technological resources and tools. One of these areas is automation of customer service. Many companies now have automated response chatbots to provide extension Customer service. |
URI: | https://elibrary.tucl.edu.np/handle/123456789/18801 |
Appears in Collections: | Computer Engineering |
Files in This Item:
File | Description | Size | Format | |
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Beenay Basnet et al. be project rep electonics and compueter apr 2023.pdf | 1.43 MB | Adobe PDF | View/Open |
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