Comparison on e-Government Maturity Models

Abstract

e-Governance is a way of delivering the government services using ICT tools. ICT tools are technical means for handling information and aiding communication including Computers,Network hardware, Communication middle ware and Software. An e-Government maturity model provides us with guidance on how to gain control of our processes for developing and maintaining e-Government services and how to evolve toward a culture of excellence in providing and managing e-Government. A maturity model can guide us in selecting process improvement strategies by determining current process maturity and identifying the few issues that are most critical to e-Government quality and process improvement. By focusing on a limited set of activities and working aggressively to achieve them,we can steadily improve our organization-wide e-Government processes and enable continuous and lasting gains in our e-Government capabilities.[18] There are many e-government maturity models in the literature. Maturity models are defined as: “A method for judging the maturity of the processes of an organization & for identifying the key practices those are required to increase the maturity of these processes”.[41]e-Governance stages are formulated by many Institutions (e.g. e.g. United Nations and American Society for Public Administration, 2001; Baum and Di Maio, 2000; Gartner Group Deloitte and Touche, 2001), or Individual researchers (e.g. Hiller and Bélanger, 2001; Layne and Lee, 2001; Moon, 2002). There are two main international trends in maturity models applied to the software engineering area: CMMI [36] of the USA, and ISO/IEC of Europe. ). In this research, different models will be compared based on various measurements Like Security,Technical implementation etc. and CMMI model will also be discussed to show the possibility of measuring the maturity within a stage of e-Government development process.