Office of the Special Project Facilitator’s Lessons Learned: Ulaanbaatar Urban Services and Ger Areas Development Investment Program

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dc.contributor.authorADB
dc.date.accessioned2021-10-05T15:06:11Z
dc.date.available2021-10-05T15:06:11Z
dc.date.issued2020-11
dc.descriptionThis publication focuses on an investment program in Ulaanbaatar, Mongolia, as one of the Office of the Special Project Facilitator’s (OSPF) Lessons Learned series of case studies on ADB’s complaint management experience. The program focused on addressing an urgent demand for basic urban services, high pollution levels, and poor living conditions in ger areas. This case study presents the issues, challenges, and solutions that OSPF identified from its experience responding to the concerns of affected households and people in the course of the program’s implementation. The OSPF case study series aims to support ADB operations departments, government and private sector partners, and other stakeholders by documenting grievance redress management experiences and identifying important lessons and good practices on problem-solving that are useful for future projects.
dc.format.extent46
dc.identifier.isbn9789292623890
dc.identifier.isbn9789292623906
dc.identifier.issnN/A
dc.identifier.issnN/A
dc.identifier.urihttps://www.adb.org/publications/ospf-lessons-ulaanbaatar-urban-services-ger-areas-development
dc.identifier.urihttps://hdl.handle.net/20.500.14540/5724
dc.subject.otherTransport
dc.subject.otherRoads and Highways
dc.subject.otherUrban development
dc.subject.otherWaste management
dc.subject.otherWater
dc.subject.otherSanitation
dc.subject.otherUrban Water
dc.titleOffice of the Special Project Facilitator’s Lessons Learned: Ulaanbaatar Urban Services and Ger Areas Development Investment Program
local.publication.countryMongolia

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