Factors Affecting Communication Between Patients and Health Personnel in a Private Hospital, Koshi
Date
2014-09
Authors
Journal Title
Journal ISSN
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Publisher
Tribhuvan University, Institute of medicine
Abstract
Research Title: “Factors Affecting Communication between Patients and Health
Personals in a Private Hospital, Koshi”.
Background: Communication is the activity of conveying information through the
exchange of ideas, feelings, intentions, attitudes, expectations, perceptions or
commands, as by speech, gestures, writings, and behavior.The main intention of
communication and interaction in the health setting is to influence the patient’s health
status or state of well-being (Fleischer, et al., 2009).
Objective: To identify the "Factors affecting communication between patients and
health personnels”.
Methodology: A descriptive design was used for this study and total 50 patients were
selected in Birat Hospital Private limited using non-probability purposive sampling
technique. Semi-Structured interview schedule was used to collect the data.
Result: A total of 50 respondents were interviewed. Almost half (46%) of the
respondents were of (40-59) years, more than half (62%) were females in comparison
to male. Thirty eight percent were illiterate, 66% lived in urban area, majority (90%)
of the respondents followed Hindu religion and 84% were from middle class family.
More than half(64%)spoke Nepali language, majority(84%) of the respondents were
admitted less than 5 days, 92% didn’t get information of hospital rules and regulations
at the time of addmission, majority(90% and 92%)of the respondents didn’t have
language problem and cultural barriers respectively while communicating. Cent
percent of the respondents felt comfortable in ward arrangement, got medication at
right time, proper nursing care during hospitalization.
Conclusion: Majority of respondents didn’t get information of hospital rules and
regulations at the time of admission and had no language problem. Cent percent of the
respondents felt comfortable in ward arrangement, got medication at right time, got
Proper Nursing care during hospitalization established two ways communication &
communicated with nursing staff time to time. Proper counseling system about
hospital rules and regulation at time of admission.
Description
Keywords
Nursing, Menuka Choudhary