Consumer Satisfaction and Complaint Behavior in High Involvement Products

Files
Cover page.pdf (28.61 KB)
Chapter page.pdf (892.36 KB)
Date
2013
Authors
Journal Title
Journal ISSN
Volume Title
Publisher
Faculty of Management
Abstract
Not available
Description
Keywords
Complaint behavior , Consumer satisfaction
Citation
URI
https://hdl.handle.net/20.500.14540/10321
Collections
Marketing