EMPLOYEE SATISFACTION AND HUMAN RESOURCE MANAGEMENT IN NEPALESE COMMERCIAL BANKS

Date
2024
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Shanker Dev Campus
Abstract
The objective of the study is to evaluate and investigate the employee satisfaction with human resource management of Nepalese commercial banks. This study adopts descriptive research design to analyze the human resource management status which causes employee satisfaction in Nepalese commercial bank. Causal-comparative design is used to find the cause and effect of relationship between different factors and employee satisfaction in Nepalese commercial banks. The regression analysis on dependent variable (employee satisfaction) and independent variables i.e. recruitment and selection (RS), training and development (TD), compensation policy (CP) and performance appraisal (PA) is analyzed in SPSS software. It is found that that there is very strong positive relation between performance appraisal and employee satisfaction in comparison to other variables of HRM practice studied in this study. Although all the variables are positively associated with employees’ satisfaction in Nepalese commercial banks. There are some complaints from some employees about the recruitment and selection and training and development program of the banks, since these variables have low degree relationship with employee satisfaction. The most significant factor of HRM practice to increase employee satisfaction is performance appraisal system followed by compensation policy of the banks. The bank management should particularly work to improve these dimensions in order to obtain happier and more productive employees.
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