Consumer Satisfaction and Complaint Behavior in High Involvement Products

Files
cover(3).pdf (25.65 KB)
chapter(1).pdf (343.09 KB)
Date
2006
Authors
Journal Title
Journal ISSN
Volume Title
Publisher
Department of Management
Abstract
Not available
Description
Keywords
Consumer satisfaction, Complaint behavior, High involvement products
Citation
URI
https://hdl.handle.net/20.500.14540/8937
Collections
Marketing