Factors affecting job satisfaction among IT professionals in commercial banks in the Kathmandu Valley
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Department of Management
Abstract
Job satisfaction means the positive feeling or attitude that employees have towards
their job, which acts as a motivation to work. It is a combination of emotion, belief,
feeling, sentiment, and other allied behavioral tendencies. This study is focused on
analyzing the job satisfaction of banking employees on the basis of the working
environment, cooperation among employees, training and promotion and salaries.
Employees of Nepalese commercial banks were selected using a convenience
sampling method for the study. The descriptive, as well as analytical research
designs were used to analyze and draw a conclusion about the job satisfaction of
bank employees. The self-structured questionnaire has been used. Questionnaires
were administered to the employees in commercial banks and the respondents were
asked to give their opinion about their job and the prevailing situation of HR
practices in the organization. A total of 52 respondents were selected to sample the
employees of banks located in Kathmandu valley. The major influencing factors for
job satisfaction were salary, followed by training and promotion, working
environment, and cooperation among them.