A Study of English Used in Telephoning
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Department of Education English
Abstract
The present study entitled "A Study of English Used in Telephoning" is an attempt to
describe the characteristic features of English used in telephoning in terms of language
functions and structures. The study is based on the both primary and secondary sources of
data. The primary sources of data were the telephone conversations between English
related people and institute including me. The telephone conversations recorded on the
cell phones and land line were the main concern of this study. The secondary sources of
data were the books, journals, internet sources and magazines. I applied simple random
sampling purposively which is mostly used in the non-probability sampling design. For
this, I recorded 40 telephone conversations of both exchanges from cell phones and
landlines. The main finding of this study is that Simple sentences hold the most
frequency with socializing functions, greeting. It also hold equal frequency with
expressing the degree of certainty and thanking. The least frequency of simple sentences
came with the communicative functions like congratulating and requesting in recorded
telephone conversations.
The study incorporates four main chapters and other sub chapters. The first chapter deals
with the general background of the study, review of the related literature, objectives and
significance of the study. The second chapter consists of the methodology, data gathering
procedure and limitations of the study. Similarly, the third chapter includes analysis and
interpretation of data. In the same way, the fourth chapter presents findings and
recommendations based on the analysis and interpretation of the collected data. The final
part of the study consists of references and appendices.