FACTORS AFFECTING EMPLOYEE MOTIVATION IN COMMERCIAL BANKS OF KATHMANDU

Abstract

The banking industry has consistently brought up a number of concerns about employee motivation. A number of factors that describe the causal link between the various antecedents and performance have been used to predict employee motivation. Numerous studies have shown the connection between job security, employee relations, proper and equitable remuneration, a secure and healthy work environment, the chance to grow as a person, and, finally, autonomy and employee motivation. The purpose of this paper is to assess the effect of employee motivation at the Kathmandu Valley Commercial Bank. The research model explains how certain independent variables, such as career development, benefit recognition, and time flexibility, relate to employee motivation, which is the dependent variable. The survey was conducted using a questionnaire administered to 450 banking professionals working in different commercial banks of Kathmandu valley. The questionnaire comprised of five classifications and Likert scale questions were used. The questionnaires were distributed to the respondents in order to collect the information. The questionnaire measures variables career development, recognition/benefit and time flexibility and employee’s motivation. Thus, the research was solely based on primary data. The research is quantitative in nature. The sample of 450 respondents was selected on the basis of convenience and the location of sample selected was Kathmandu. The collected data were organized, analyzed and managed by simple descriptive analysis using Statistical Package for Social Scientists (SPSS) and Microsoft Excel. The data from the respondents when analyzed via SPSS software confirmed the connection between these variables and employee motivation. The results of those respondents were analyzed to ascertain the differences in their views regarding the motivation level of employees in banking sector. For the purpose of variety of statistical tools from SPSS were used such as frequencies, percentages and correlation, regression, one-way ANOVA test, mean and standard deviation. The result obtained showed that there is significant positive impact of career development and time flexibility on employee motivation. Thus, this study concluded that employee motivation in commercial banks in Kathmandu is affected by career development and time flexibility.