EFFECTS OF SOCIAL SUPPORT ON EMPLOYEE JOB PERFORMANCE: MEDIATING ROLE OF TRAINING TRANSFER
Date
2024
Authors
Journal Title
Journal ISSN
Volume Title
Publisher
Shanker Dev Campus
Abstract
Employee job performance is the burning issue in Nepalese cooperative sectors. As a
result, it is difficult to sustain many cooperative sectors in this dynamic environment.
Thus, to address this issue, this study examines the outcome of social support on
employee job performance with a mediating role of training transfer. A comprehensive
review of the literature was done to encompass theories related to social support and
training transfer as well as their connections to job performance. Data was collected
through surveys from employees across cooperative sectors. The results showed that peer
and supervisor support have a substantial impact on training transfer, with employees
more likely to successfully adapt their training to their jobs in the workplace if they
perceive higher levels of support from their superiors and peers; however, the effect of
perceived organizational support on training transfer has not been established.
Furthermore, the finding indicated that improved training transfer leads to enhanced
employee job performance. Moreover for evaluating the relationship -both direct and
indirect—between occupational performance and social support through training
transfers. The finding reveals that the relationship between dimensions of social support
(i.e. supervisor support, peer support, and perceived organizational support) and
employee job performance is partially mediated by training transfer. The study sheds light
on the significance of fostering a supportive workplace environment to maximize the
effectiveness of training transfer and subsequently improve employee job performance. It
also offers theoretical and practical insights for researchers and organizations to enhance
employee job performance through training mechanisms and social support dimensions.
This research contributes to the understanding of the mediating role of training transfer on
the relationship between peer support and employee job performance; and perceived
organizational support and employee job performance. The fulfillment of the gap offers
valuable insight for both academia and the business world.
Keyword: Social support, supervisor support, peer support, perceived organizational
support, training transfer, employee job performance, cooperative sectors.