IMPACT OF SOCIAL SUPPORT ON ORGANIZATION COMMITMENT IN COMMERCIAL BANKS IN NEPAL
Date
2024
Authors
Journal Title
Journal ISSN
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Publisher
Shanker Dev Campus
Abstract
The research reveals that Social support plays a prominent role in a Banking sector
and on an individual‘s commitment towards the fulfillment of employees and
organizational goals. Among the Job support, Managerial Support and Organizational
Support which falls under the categories of Social support, the employees of private
bank in Nepal considered the factors as an important to continue the job and maintain
sound well-being of the employees with satisfaction.
Research has demonstrated the impact of social support in organizational commitment
in Nepalese commercial banks. For the survey, 202 employees were randomly
selected from Nepalese commercial banks. The data analysis is conducted through the
calculation of frequencies: mean, standard deviation, Cronbach alpha, correlation and
regression analysis. The performance measures like organizational commitment has
been used as dependent variable while organizational support, managerial support, job
support have been considered as independent variable. The results indicate that
organizational support and managerial support have a positive and significant impact
on organizational commitment. In contrast, job support has an insignificant impact on
organizational commitment. The study also investigated the effects that perceived
support from supervisors, co-workers and organizations had on employees‘
commitment to the employing and client organizations.
It is suggested that the Banks top management should put attention much more to
make a direct relationship between social support and organizational commitment. In
doing so the top management should enhance the social support among employees by
providing reasonable retirement benefit, PPF, monetary benefit etc. Keeping in view
to sustain the level of employees commitment at higher level, top management should
be very carefully match the length of tenure and social support. In the greater interest
of increasing organizational commitment, through the increase level of efficiency of
employees the top management should create a work culture environment within the
organization. It is likely that there is relationship between how much an employee
perceives support from supervisors and co-workers and the level of commitment they
have towards the organization.
Keywords: Social Support, Organizational Commitment, Banking Sector.